Privacy Policy

Last updated: 2026-11-04

Shenzhen Biqilin Information Technology Co., Ltd. (“we”) respects and protects your personal information in accordance with applicable law. This policy explains how this website (biqilin.com) collects, uses, stores and protects information, and the rights you have. By using this website you agree to this policy.

This English version is a convenience translation; the Chinese version governs.

1. Who We Are

• Operator: Shenzhen Biqilin Information Technology Co., Ltd.
• ICP filing: 粤ICP备13087041号
• Address: B201, Zhichuang Matrix Innovation Park, Houri Community, Hangcheng Subdistrict, Bao’an District, Shenzhen
• Contact email: sunhl@biqilin.com

2. Information We Collect

1. Information you submit voluntarily: name, phone number, email address and message content submitted via the contact form. Fields marked * are required; without them we cannot reply to your inquiry.
2. Technical information collected automatically: server logs (IP address, time of access, pages visited, browser type), used solely for security, troubleshooting and site operations.

3. Cookies and Local Storage

This website does not use advertising or cross-site tracking cookies, and integrates no third-party analytics or advertising SDKs. Local storage is used only where necessary for basic site functionality.

4. How We Use Information

We use the information above only to:

• Reply to your inquiries and business communications;
• Keep the website secure (log analysis, anti-abuse rate limiting).

Without your separate consent we do not use it for marketing, profiling or automated decision-making.

5. Sharing and Disclosure

We never sell your personal information. Except in the following cases, we do not share it with any third party:

1. Email delivery providers: your message is transmitted via an email service so that we receive it;
2. Legal requirements: requests from judicial or administrative authorities under statutory procedures.

6. Storage and Retention

Information is stored on servers within the People’s Republic of China. Contact-form messages are retained for no more than 12 months after the inquiry is handled; server logs for no more than 90 days. After expiry they are deleted or anonymized.

7. Security

We protect your information with technical and organizational measures including HTTPS transport encryption, access control, form rate limiting and captcha verification. If a personal-information security incident occurs, we will notify you promptly and take remedial measures as required by law.

8. Your Rights

Under the Personal Information Protection Law of the PRC and other applicable laws, you may:

• Access and copy your personal information;
• Request correction or completion of inaccurate information;
• Request deletion of your personal information;
• Withdraw consent.

To exercise these rights, email sunhl@biqilin.com; we will respond within 15 business days.

9. Minors

This website is directed at business customers and not intended for minors. If a minor’s information was submitted by mistake, please contact us for deletion.

10. Changes to This Policy

This policy may be updated from time to time. Updates are published on this page with a revised date; material changes will be highlighted on the website.

11. Contact Us

For questions, comments or complaints about this policy or our processing of personal information: sunhl@biqilin.com.